Shipping policy

Thank you for shopping at kleku! We're committed to providing you with fast and reliable shipping options. Please read our shipping policy below for details on how and when you can expect your order.

🚚 Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

🌍 Shipping Rates & Delivery Times
We currently ship to both domestic and select international locations. Shipping fees and estimated delivery times are shown below:

Shipping Method Estimated Delivery Time Shipping Cost
Standard (Domestic) 3–7 business days $4.99 or Free over $50
Expedited (Domestic) 2–3 business days $9.99
International (Select Countries) 7–21 business days Calculated at checkout

Note: Delivery times are estimates and may vary based on location and carrier delays.

🎁 Free Shipping
We offer free standard shipping on all domestic orders over $50.

🌐 International Shipping
We currently ship to the following countries: [List Countries or say “most international destinations”].

International shipping costs are calculated at checkout.

Customers are responsible for any customs duties, taxes, or import fees upon delivery.

📦 Order Tracking
You will receive a tracking number via email once your order ships.

Track your order at [Insert Tracking Page URL or carrier website].

📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Email us at [support@yourstore.com] with your order number and photos (if applicable).

We are not responsible for packages marked as delivered by the carrier.

🔁 Returns & Exchanges
For information about returns or exchanges, please see our Return Policy.

📞 Contact Us
If you have any questions regarding your order or shipping details, feel free to reach out:

Email: contct@kleku.com

Phone: (646) 833 6958

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (ES